post office uk

Site map for post office uk

-The role of postwatch is to protect, promote and develop the interests of all customers of postal services in the uk.

-The industry regulator postcomm has been charged with introducing competition into the market.

-If you have already made a complaint but did not receive a satisfactory response, we are here to follow up your case.

-Welcome to the current issues section of the site.

-Following the creation of the independent consumer body, postwatch, by parliament in two thousand and one, royal mail reviewed the need for arbitration and recognised that the need for it had been greatly reduced.

-Following the creation of the independent consumer body, postwatch, by parliament in two thousand and one, royal mail reviewed the need for arbitration and recognised that the need for it had been greatly reduced.

-Postwatch comments are designed to improve postcomms overall approach to public consultations but do not apply to the direct working relationships between ourselves and Postcomm.

-Post offices are visited by twenty eight million people at least once every week.

-Postwatch was set up to ensure that post offices, parcelforce, royal mail and any competing postal providers, give the best service possible to you, their customer.

-The role of postwatch is to protect, promote and develop the interests of all customers of postal services in the uk.

We monitor royal mails performance and advise the regulator on the appropriate action to take if royal mail fails to meet its performance targets or breaches its licence conditions in any other way. We also get involved in issues at a local level such as the closure of specific post offices, problems on a local delivery round and trials of new products or services in an area. On an individual level, we can help with complaints about the postal service. If you have already complained to royal mail or any other postal provider and have received an unsatisfactory response, or need help in formulating your complaint, for whatever reason, Postwatch is here to help take your case further.