postal complaints

Site map for postal complaints

-Following the creation of the independent consumer body, postwatch, by parliament in two thousand and one, royal mail reviewed the need for arbitration and recognised that the need for it had been greatly reduced.

-Postwatch comments are designed to improve postcomms overall approach to public consultations but do not apply to the direct working relationships between ourselves and Postcomm.

-Post offices are visited by twenty eight million people at least once every week.

-Postwatch was set up to ensure that post offices, parcelforce, royal mail and any competing postal providers, give the best service possible to you, their customer.

-The role of postwatch is to protect, promote and develop the interests of all customers of postal services in the uk.

-The role of postwatch is to protect, promote and develop the interests of all customers of postal services in the uk.

-The industry regulator postcomm has been charged with introducing competition into the market.

-If you have already made a complaint but did not receive a satisfactory response, we are here to follow up your case.

-Welcome to the current issues section of the site.

-Following the creation of the independent consumer body, postwatch, by parliament in two thousand and one, royal mail reviewed the need for arbitration and recognised that the need for it had been greatly reduced.

If you do not feel confident about approaching royal mail or any other licenced postal provider with your complaint, we will help you. We will hold your hand from start to finish. If you would like postwatch to help you to make a complaint, please contact us. If you have any comments you want to make to postwatch about a post office closure in your area fill out the post office closure questionnaire and post it back to us. Postwatch has a network of nine regional committees around england, wales, scotland and northern ireland. The chairman of each committee sits on the national council and feeds back as much information as possible about peoples concerns and aims for postal services in their area.