royal mail complaints

Site map for royal mail complaints

-Welcome to the current issues section of the site.

-Following the creation of the independent consumer body, postwatch, by parliament in two thousand and one, royal mail reviewed the need for arbitration and recognised that the need for it had been greatly reduced.

-Following the creation of the independent consumer body, postwatch, by parliament in two thousand and one, royal mail reviewed the need for arbitration and recognised that the need for it had been greatly reduced.

-Postwatch comments are designed to improve postcomms overall approach to public consultations but do not apply to the direct working relationships between ourselves and Postcomm.

-Post offices are visited by twenty eight million people at least once every week.

-Postwatch was set up to ensure that post offices, parcelforce, royal mail and any competing postal providers, give the best service possible to you, their customer.

-The role of postwatch is to protect, promote and develop the interests of all customers of postal services in the uk.

-The role of postwatch is to protect, promote and develop the interests of all customers of postal services in the uk.

-The industry regulator postcomm has been charged with introducing competition into the market.

-If you have already made a complaint but did not receive a satisfactory response, we are here to follow up your case.

Here you can find independent research reports commissioned by postwatch on various postal related issues. In the first instance, customers should complain to the relevant part of the royal mail group, or any other licenced postal provider. The following telephone numbers are answered by trained staff. At postwatch, we are here to help make your complaint heard improving the service for everyone and obtaining compensation where appropriate. If you have already made a complaint but did not receive a satisfactory response, we are here to follow up your case.