royal mail customer services

Site map for royal mail customer services

-The role of postwatch is to protect, promote and develop the interests of all customers of postal services in the uk.

-The role of postwatch is to protect, promote and develop the interests of all customers of postal services in the uk.

-The industry regulator postcomm has been charged with introducing competition into the market.

-If you have already made a complaint but did not receive a satisfactory response, we are here to follow up your case.

-Welcome to the current issues section of the site.

-Following the creation of the independent consumer body, postwatch, by parliament in two thousand and one, royal mail reviewed the need for arbitration and recognised that the need for it had been greatly reduced.

-Following the creation of the independent consumer body, postwatch, by parliament in two thousand and one, royal mail reviewed the need for arbitration and recognised that the need for it had been greatly reduced.

-Postwatch comments are designed to improve postcomms overall approach to public consultations but do not apply to the direct working relationships between ourselves and Postcomm.

-Post offices are visited by twenty eight million people at least once every week.

-Postwatch was set up to ensure that post offices, parcelforce, royal mail and any competing postal providers, give the best service possible to you, their customer.

We have nine committees across the UK with offices in scotland, wales, n. ireland and six regions across england. Through its network of contacts, each region builds up a picture of postal service provision and customer needs in their area and ensures that these are properly represented at a national level. Operating in this way at a grass roots level, postwatch is able to gain local knowledge and gauge local customer needs and opinions. We have more information about postwatch regional activity on this website.